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Our pc recognises the Garmin 64c is connected
What software are you using that you say your computer recognizes the Garmin? For issues like this, you have to describe everything... version of windows, how you are connecting, whether you've loaded other applications, etc., etc. I don't know about the Garmin 64c, but with other Garmin units I've sometimes had to tinker extensively, for example, installing Garmin software of different kinds, tinkering with settings within the Garmin's setup menus/options, etc. It might be easier to just use Garmin or other software to grab data off the Garmin and save it to a CSV file, etc.
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